What Is the Future of Wealth Technology?
The use of predictive analytics has
been applied to get additional insights into client behaviour and
improve firms delivery to their added products and services. It involves
extracting information from existing data to determine and show future
trends. Models are, therefore, generated to predict future events and
behaviours in wealth technology. According to the recent research by
Aberdeen Group’s Predictive Analytics in Financial Services,
the analysis found that asset management firms with predictive
analytics achieved an average 11% increase in the number of customers in
the past twelve months. Advisers can apply the use of predictive
technology to anticipate the client’s needs and then offer additional
products and services.
The Adoption of Cloud Computing Platforms in Wealth Technology
Cloud computing has also become a
significant trend in wealth technology. There have been increased
compliance requirements which include the Dodd-Frank Act, sectors in Financial Instruments Directive (MiFID), and the Sarbanes-Oxley Act (SOX), asset management. The conditions make companies gear towards cloud computing to lower the upfront capital expenditure and enhance sustainable growth.
Cloud-based derivatives post trade
processing services helps wealth managers to effectively and efficiently
maintain compliance. This aligns with the changing global regulatory
environment. Cloud-based derivatives also lead to market end-to-end
post-trade services. It offers services in asset classes for investment banks and asset management companies. Cloud computing platforms also result in an increase in productivity of client advisers. Wealth management
firms integrate mobile as a key for their customers for valuable
service provision and engagement on a personal level. According to
research by CEB Tower Group, financial firms
will increase their cloud computing budget. The growth in cloud
computing budgets will enable them to sustain the changing trends in
wealth management. Cloud services help capital markets and financial
sectors to save almost 30 percent of their information technology
budget.
The Dawn of the Quantum Computing Age
Quantum computing represents the
future of investment managers and the wealth management sectors to
overcome financial research challenges. It involves the use of composite
algorithms and systems that use physics and quantum phenomena as the solution to the most complex mathematical problems.
Most business models are too simple.
Besides, the assumptions made from them being unrealistic, there is the
need to analyse such complex systems
using sophisticated mathematics. The need for multiple testing also
portrays quantum computing as a more useful method. According to
research conducted by Guggenheim’s Lopez de Prado and Peter Carr, the
findings illustrated the potential of quantum computing that will enable
asset directors and wealth management companies to solve such
complex issues. The problems include putting money into a set of
property over a time horizon that is divided into multiple steps. The
manager or wealth management firm must, therefore, decide how much to
invest in each asset at each level while taking into consideration the
account transaction as well as the market-impact costs.
More Focus on Social Impact
Focus on social impact is also
becoming an emerging trend in wealth technology according a survey
conducted by Capgemini and RBC Wealth Management. 92% of increased net
worth personnel think that driving global impact is crucial in wealth
management. Global impact is, therefore, a significant and important
component in asset management. The growing popularity of multi-channel
service delivery and the increasing digital innovation serve as drivers
for this trend. It also encompasses the emergence of disruptive business
standards.
It is thus crucial for firms to
develop optimal strategies that influence digital technologies and
social media to confront customer preferences. Though digitisation and
the rise of social media are changing existing wealth management
business models, new models are being developed. The future business
survival will highly depend on the younger generation of wealth
management firms’ customers. Nurturing and maintaining stronger
relationships with them is thus important. Asset management companies
need to address challenges in wealth management. Some of the challenges
include increasing digitisation and engaging in more disruptive business
models. They need to focus on available opportunities and not those of
the 20th Century. This will help create wealth for the younger
generation without alienating their clients nearing the retirement age.
The opportunities presented by the
emerging technologies is important for wealth management firms. They can
retain their customers which create wealth for the present and their
future generations. The use of digital intelligence helps to gain
customer insights. Increasing the client’s insight will be achieved by
giving the right services a key focus in the different areas for wealth
management firms in future years.
Rise of Automated Advisers
The increase of automated
robo-advisers has also become an emerging trend in wealth technology.
The robo-adviser industry is growing, with various companies already
managing more than $2 billion dollars in property. Useful investment
software allows robo-advisers to offer clients with low account
minimums. It also includes the customisation collection builds, and
completely automated financial management points. Re-balancing for less
skilled and experienced investors will also be great news. Among the
largest growing US-based robot adviser services is Wealthfront, they
provide an investment management with prices that are affordable for wealth management firms. In fact, they require a minimum of $500 per year.
For instance, Invest.com is
another leading start-up robo-adviser platforms. It specialises in
access investments, making them available to anyone for the first time.
The wealth management sector has been the first position in utilising
appropriate technologies to promote client experience. Looking at the
continuing rise of robo-advisers, financial advisers can make
intelligent decisions. The development rate of all the assets under the
management of advisory firms is expected to increase by 68% before 2020.
Though robo-advisers are becoming popular, simulation technology is
still used. It is mostly the case where robo-advisers fall short. Most
firms prefer them due to their lower fees and their ease of use.
The Use of Blockchain Technology in WealthTech
Blockchain technology is changing the
face of wealth management. This commonly decentralised distributed
ledger technology is under research & development by most investment
companies and property management companies around the world. According
to research by Roubini ThoughtLab, it has found that 225 out of the 500
wealth management managers it surveyed had incorporated the technology
in some way. This is by allowing the transactions to be verified
electronically over an established network of computers. A Santander
report published in 2015 shows that banks and property management
companies could save up to $20bn a year by late 2022. The result will be
achieved through using Blockchain technology in asset management. The
report shows that adoption of Blockchain techniques in the asset
management sector is highly inevitable. Furthermore, blockchain
technology will create multiple new classes of assets.
Adopting Artificial intelligence in Asset Management
Wealth management firms use artificial
intelligence and data mining mechanism to invest in a better way,
evaluate the wealth market, and gather customer specific behaviour. AI
is also used to instantly identify available opportunities that deliver
appropriate and relevant services or products to clients. Due to the
rapid growth of such technological advances, arises the establishment of
better crime detection mechanisms, automated chatbots, compliance
handlers, and more.
With the incorporation of artificial
intelligence and asset management, especially for firms which are highly
investing in cyber-security, companies could analyse the amount of
sensitive data. AI systems could be optimised across multiple data
centres and servers to ensure high-level blockchain security and crime
detection measures. The wealth management companies are becoming
increasingly alert to the risk of cyber crimes. The potential downfalls
due to such threats make most large entities apply artificial
intelligent services to identify and evade risks happening out of
transactions made over the digital dimension. Most asset management
sectors incorporate artificial intelligence
into their research & development. In wealth management, decisions
form a crucial part. Artificial intelligence could thus help managers
make effective decisions for their clients by automatically research
troves of data in collaboration with quantum computing and providing the
best results each time.
A Further Look into Future Technologies in the Wealth Management Sector
Technology is continuously acting as
an amplifier for the continuous growth of the wealth management sector.
According to a recent Capgemini report entitled: Self-Service in Wealth
Management, there is a high demand for digital services. Wealth
management firms and financial institutions
are thus in the process of developing an environment that is conducive
towards the development of self-services for their clients.
Software automation has been
emphasised in the asset management. According to an article entitled
Balazs Fejes, SVP and Global Head of Financial Services at EPAM the
benefits of using digital technology and software automation in the
wealth management sector includes the increased satisfaction of clients
and user experience. According to recent independent research from
Forrester, investors constantly check their investment account balances
online more often than on a paper statement. It portrays the need for
software automation in the wealth and asset management sector.
Software automation and the use of
innovative technologies in wealth management will in a great way help
advisers with useful audibility and increase traceability, thus provide
reductions in liabilities.
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